The work day is no longer bound by time zones, standard work hours or geographic location. As a result, your business operations may require help desk support 24 hours a day and 7 days a week.
SRI Infotech can help you get your employees and clients the technical assistance they need, exactly when they need it.
What’s more, we understand that when we support your employees and customers, we are representing your company, and your image. We have created a support experience with unparalleled levels of service.
SRI offers help desk support services at all levels, including :
- Level 1 technical support
- Level 2 Technical support
- Level 3 technical support
- Desktop support team
- Production system support
- DevOps support
All services are available on a 24×7 basis using multiple shifts, and our team is capable of taking the calls directly from end users of the client.
We proudly support numerous platforms and technologies, including:
- Linux
- RedHat
- Ubuntu
- Windows
- Oracle
- iOs, Android & Blackbery
Please contact us to learn how our help desk solutions can improve your bottom line.